• To create a safer healthcare environment in Kenya, systemic changes are necessary. Merely punishing individual providers after the fact is not enough.

Medical errors have become a global concern, causing hundreds of thousands of deaths each year worldwide. Unfortunately, low- and middle-income countries like Kenya are disproportionately burdened by these errors.

Medication mix-ups, misdiagnoses, inadequate staffing, and improper procedures threaten patient safety daily, leaving families and healthcare workers traumatized.

Recognizing that blaming individual providers for these errors oversimplifies the issue is crucial. In reality, Kenya's healthcare system sets them up to fail.

Nurses in Kenya are overwhelmed by high patient loads and long shifts, which inevitably lead to lapses in vigilance. Doctors face limited diagnostic resources, increasing the likelihood of misdiagnoses.

Furthermore, hospitals lack up-to-date technology and protocols to prevent mistakes. Even the most skilled clinicians are prone to errors in such challenging conditions.

To create a safer healthcare environment in Kenya, systemic changes are necessary. Merely punishing individual providers after the fact is not enough.

Firstly, there needs to be increased investment in frontline healthcare workers, diagnostic technology, health information systems, and safety protocols. Strengthening the healthcare foundation through these investments will help address the root causes of errors and improve patient outcomes.

Secondly, hospitals should foster a non-punitive culture that encourages the reporting of errors. Instead of suspending nurses or shaming doctors after a mistake, officials should analyse why medication dosing protocols failed or why a misdiagnosis occurred.

By doing so, systemic gaps can be identified and addressed. Emphasizing learning from errors and making organizational reforms will lead to safer patient care.

It is important to remember that healthcare workers genuinely desire to provide high-quality care. However, even the most dedicated individuals are more likely to make mistakes within a strained system.

As Kenya strives to improve healthcare access and outcomes for its citizens, it is crucial to recognize that medical errors are a systemic challenge rather than a reflection of individual failings. Addressing this challenge will require investment, transparency, and compassion.

Reforming the healthcare system in Kenya means investing in frontline workers and providing them with the necessary resources and support to deliver safe care.

It means implementing up-to-date technology, improving diagnostic capabilities, and establishing safety protocols. Moreover, fostering a culture of openness and learning, where errors are seen as opportunities for improvement rather than grounds for punishment, will contribute to a safer healthcare environment.

By acknowledging medical errors as a systemic challenge and implementing the necessary reforms, Kenya can build a healthcare system where patients and providers are equally protected.

It is a collective responsibility to ensure that healthcare in Kenya becomes a safe and reliable pillar of support for all its citizens. With investment, transparency, and compassion, we can pave the way for a healthcare system prioritising patient safety and delivering high-quality care to those who need it most.